Frequently Asked Questions (FAQ) | Savage Combat
Frequently Asked Questions (FAQ)
General Questions
Q: What is Savage Combat? A: Savage Combat is your go-to online store for high-quality combat and fitness gear. We are dedicated to providing the best products and exceptional customer service.
Q: How can I contact Savage Combat? A: You can reach our customer support team via email at customerservices@savagecombat.shop We are here to assist you with any inquiries.
Shipping & Delivery
Q: What are the delivery times for UK orders? A: Orders within the UK are normally delivered within 10-14 days. We aim to process and dispatch orders within 1-2 business days.
Q: Do you offer free shipping? A: Yes, we offer free shipping on orders over £50. For orders under £50, the standard delivery rate is £5.99.
Q: Do you ship internationally? A: Yes, we offer international shipping to the United States, Canada, and Australia. Delivery times range from 7 to 21 business days, and the standard international rate is £5.99. Free shipping is available on orders over £50.
Orders & Payments
Q: What payment methods do you accept? A: We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options available at checkout.
Q: How can I track my order? A: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order's progress.
Returns & Exchanges
Q: What is your return policy? A: We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Please ensure the items are in their original condition and packaging.
Q: How do I initiate a return or exchange? A: To initiate a return or exchange, please contact our customer support team at customerservices@savagecombat.shop with your order details and reason for the return/exchange. We will provide you with further instructions.
Products
Q: Are your products suitable for beginners? A: Yes, our products cater to all fitness levels, from beginners to advanced athletes. We offer a wide range of gear to suit various needs and preferences.